The popularity of electric bikes and scooters has taken off over the past few years. Lithium-ion batteries are usually the source of power for both, and if not used correctly, or if damaged, these batteries can catch fire and explode. Lithium-ion battery fires also give off toxic gases and burn extremely hot.

Please follow the following safety tips for E-Bikes and E-Scooters

  • Only purchase and use devices, batteries, and charging equipment that are listed by a nationally recognized testing lab and that are labeled correctly. (UL, ETL, CSA)
  • Always follow the instructions from the manufacturer.
  • Only use the original battery, power adapter, and power cord that came with the device.
  • Never use unapproved batteries / chargers. They can overcharge, overheat, and catch fire.
  • Plug the E-Bike or Scooter directly into an electrical wall outlet when charging and never charge the device with an extension cord or power strip. (The lithium-ion battery charging requires a lot of electrical current and can overheat the cord or strip.)
  • Do not keep charging the device or device battery after it is fully charged.
  • Never charge the device or device battery overnight or when you are not home.
  • Only charge one device or device battery at a time to prevent overloading the circuit.
  • Keep batteries at room temperatures. Do not charge them below 32 degrees or above 105 degrees.
  • Do not store batteries in direct sunlight or inside hot vehicles, and keep them away from children and liquids.
  • Store E-Bike/ Scooters and batteries in a safe facility and not in your house / apartment, if possible, especially if your house / apartment is not sprinklered.
  • If you must store an E-Bike / Scooter and batteries in your home / apartment (not recommended) store them away from exit doors, out of hallways, and away from anything that can get hot and catch fire.
  • Never store the E-Bike / Scooter and batteries near a source of heat, such as: space heaters, radiators, furnace, etc.
  • Only have device repairs performed by a qualified professional.
  • Do not put lithium-ion batteries in the trash. Recycling is always the best option. Take the batteries to a battery recycling location or contact your local waste department for disposal instructions.
  • Stop using or charging the E-Bike / Scooter and batteries if you notice any of these problems with the battery: unusual odor, change in color, excessive heat generated, change in shape, it is leaking or smoking, or it is not keeping a charge